Tech Talk, Maintenance
How Covid-19 Has Accelerated Resident Expectations

These are trying times for property staff, but that doesn't mean relationships with your residents need to suffer. As changes abound and anxiety runs high, it's more […]

News, Events
SuiteSpot Technology's Unit Turnover & Property Operations Software Named CFAA's 2020 New Product of The Year

SuiteSpot Technology is excited to announce that its COVID-19 Prevention Platform addition to its Unit Turnover & Property Operations Software has been named the Canadian […]

Industry Insight, Maintenance
5 Tips to Retain Maintenance Techs During - and Beyond - the Pandemic

Retaining maintenance staff can be a challenge under normal circumstances. As we’ve discussed before, the turnover of maintenance techs is continuing to increase to an […]

Unit Turnovers
The 3 Types of Unit Turnover Costs and How to Control Them

Think you know the true cost of a rental unit turnover? You may want to check the books. While it's easy to plan for the standard services and predictable expenses, there are […]

Industry Insight
5 Tips to Help Your Employees Accept Digital Transformation

Shifts. Evolutions. Digital transformations. Whatever buzzword you choose, there's no denying that change is a regular part of doing business. Yet while adapting to new […]

Industry Insight
4 Strategies to Reduce the Sting of Multifamily Employee Turnover

Even in the best of times, the multifamily industry was battling a 39 percent turnover rate for onsite maintenance—and let’s face it, a pandemic adds new and unforeseen […]

Industry Insight
5 Tips to Build Resiliency in an Economic Downturn

If you’re lying awake at night thinking about your business, you’re far from alone. Economic downturns can cause even the most experienced leaders to lose sleep. And given […]

Unit Turnovers
Effective Vendor Management: The "Secret Sauce" for Successful Unit Turnovers

In the days of razor-thin margins and rising expectations, reliable vendors and contractors are the “secret sauce” that can mean the difference between a successful unit […]

Tech Talk, Industry Insight
3 Change Models to Keep Business Transformation on Track

You’ve probably had some genius idea to improve your business, only to find it’s far more difficult to implement that you realized. Let’s face it—most of us have implemented […]